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Shipping Policies

.US Shipping Prices
Order Total Ground   
Under $50 $8.50
$50.00 - $74.99 $15.00
Over $75.00 Free*

*Please see Free Shipping Policy

 

COVID-19 - We are experiencing longer processing time for orders. All inquiries will be reply within 2-4 business days. All new orders, pre/back-orders processing time is 4-7 business days regardless of which shipping option. Please note all courier are experienced delivery delay of an additional 1-5 business days. We apologize for this delay and if you have any order urgency please give us a call or send us an email with URGENT on your email subject. Thank you for your patience and understanding. If you have any question please don't hesitate to contact us. 

Processing and Shipping:

Most products will process and ship within 3 days. Due to Covid-19 shipping with USPS may be delayed 1-2 business days, sometimes longer.

 

  • All "In-Stock" items will be shipped within 1-3 business days from the time your order is placed or payment is received excluding weekends and holidays. Standard or Rush shipping service will still have the same handling time which is 1-3 business days. Holiday season handling time can exceed 5 business days. 
  • All items shipped via Ground service. If you need an item sooner, please email us for a shipping quote.
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    PLEASE NOTE: All orders will only be processed once our credit card processing company advises us that the transaction has been completed. This will take up to 24-48 business hours. Thank you for your understanding.

    Free Shipping Policy - Orders over $75 ship free!

    Orders $75 and over qualify for our free ground shipping / handling offer. Offer excludes certain oversized and hazardous items. Assembled wheels with tires and suspension items have a shipping charge of $15.95.

    Refused shipments

    If a shipment is refused for any reason, customer is responsible for the shipping charge incurred. MotoTriad also reserves the right to charge a 15% restocking fee on refused shipments.

    Tires

    We are currently only shipping tires to the contiguous US 48 States.  Additional fees may apply. 

    Hazardous Items

    Items designated as hazardous (such as paints and chemicals) may only be shipped via ground shipping to the contiguous 48 US states. Hazardous items will be clearly identified during the shopping process. Additional fees may apply.

    Oversize Items

    Oversize items are currently only being shipped via Ground to the contiguous 48 US states. Oversize items will be clearly identified during the shopping process. Oversized items include: ramps, fairings, motorcycle stands, fenders, street and dirt bike stands, certain full exhaust systems, street and cruiser handle bars, rims, seats, etc.  

    Delivery Policy

    Typically packages will be left at your door and do not require a signature. Sometimes we will ship an item vendor direct and those vendors may require a signature on their shipments.  If you absolutely need one way or the other, please contact Customer Service before placing your order.

    Alaska and Hawaii

    Please contact us for shipping rates.

    APO/FPO

    Please contact us for shipping rates.